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Client Testimonials

Trusted by timber businesses across Australia. Discover how TimberSmart’s software and hardware solutions are helping sawmills, re-processors, wholesalers, and distributors simplify operations, improve visibility, and drive business growth through real client experiences.

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What Our Clients Have To Say

“People who’ve come from other timber campanies using a different stock system have said Timbersmart is by far the easiest to use. Its easy to navigate around and the back-up service is spot on.”

Andy Forster – SE Pine

“TimberSmart is a simple yet powerful core operational system at AKD, supporting key business functions and plays a vital role in managing the timber lifecycle for the company. We value TimberSmart’s flexibility and responsiveness, which allow us to adapt quickly to operational needs and enhance efficiency across our network.”

Eddy Chong – AKD

“Timbersmart is highly functional and very intuitive to use. We have had the benefit of using it across our sites for 15+ years, and are still finding ways to utilise its functionality to improve our operations. Highly recommended!”

John – SE Pine

“Tasman KB has enjoyed a very successful partnership with Timbersmart over the past six years.

Since its implementation, Timbersmart has been a key element of the company’s growth across all States.
The system is scalable, user friendly, logical and is ideal for a contemporary timber wholesaler or manufacturer.
The system is supported by expert staff who are responsive, customer focused, friendly and fully committed to the provision of appropriate business solutions.”

Noel Hopper – Chief Financial Officer at Tasman KB

“The TimberSmart team are a pleasure to work with, when setting up our customised system they spent many hours and provided great support to ensure that our program was customised how we needed. Their ongoing tech support is always appreciated, they always respond quickly with a fast resolution to any problem. We highly recommend TimberSmart to any processing inventory system, a professional and very supportive company. “

Fleur Coakley – Wescorp

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Electronic Document Exchange (EDI)

TimberSmart One solution, timbersmart Australia

What is the TimbersmartOne Electronic Document Exchange (EDI) solution?

Our TimberXchange solution simplifies transactions with your suppliers (local and international) by sending electronic purchase orders, and receipting packets via download into your system. Similarly, your customers can benefit by placing their purchase orders electronically into your system, and receipting your invoices into their TS1 system. 

How it works

TimberXchange slashes the administration effort related to purchasing, and receipting packets of timber, anyone who has previously manually keyed packet tallies into their system and then moved to a simple electronic import never looks back. Product mapping between customers and suppliers ensures that the right product is ordered, delivered and receipted into your system. As awareness of the benefits of EDI have grown over time, many customers now insist on some form of this to reduce administration effort across their business.  Customers that sign up are often surprised by the coverage of suppliers we can provide for both local and imported products.

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Finance Interfaces

TimberSmart One solution, timbersmart Australia

What is the TimbersmartOne Finance System?

The Finance Solution reflects that over the years, finance systems like XERO and MYOB have developed into great desktop and cloud solutions, and we have read this trend and developed finance interfaces that allow you to sue your preferred system, and TimberSmart is a best of breed overall solution.

How it works

Our Finance Interfaces range from XERO, MYOB, SAGE, Intacct and Reckon and cover desktop and cloud/online versions, we can work with your business to accommodate the finance system you use. Most customers send customer invoices to the finance system for credit management, accounts receivable and reporting, and some bring customer information back into TimberSmart to support credit control during order and despatch processing, and provide a view of the customer credit/account status to the Sales Team.

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Manufacturing

TimberSmart Australia Manufactoring solution worldwide timber solutions

What is the Manufacturing Solution?

The Manufacturing Solution supports further processing operations such as moulding, treatment, docking, components, finger jointing, lamination or painting/priming where you can transform timber into value added components. With a focus on jobs, and costing we can provide reporting that track your, inputs, outputs, recoveries and margins so you remain competitive and maintain your profit margins.

How it works

In our Manufacturing solution, the focus is on purchasing of products to obtain the required feedstock, receipting and managing inventory combined with production runs/orders that represent the target product(s). As inputs are issued to the production run, we accumulate costs in line with the activities and as receipts occur, we can track recoveries, and expected production versus actuals. In some scenarios, BOM’s represent the planned combination of inputs to product the target product, for example pallet manufacturing which simplifies the planning and consumption of multiple inputs. Dashboard and comprehensive reports let you know where you are at all times.

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Wholesaling

TimberSmart Australia Wholesaling solutions for the timber industry

What is the Wholesale solution?

The Wholesaling Solution includes purchasing, receipting and inventory management through to order processing, order picking, load planning and despatch, we understand that customer relationships and providing quick turnaround times for order to fulfilment is critical. You will have access to the key information you need, when you need it so you can expedite the process.

How it works

In our Wholesaling solution, purchasing in product either locally or importing with pricing by supplier and product a key function, price lists simplify management and dashboards track progress of purchases v receipts, including inbound vessels and containers. A huge advantage many of our customers enjoy over other solutions is the use of EDI which dramatically slashes administration effort across purchasing, and innovatory receipting. Purchase orders can be sent via EDI, and inbound packets can be receipted via a simple interface with key information including the tally. With a shorter order to fulfillment cycle, the focus is on order entry, order management and streamlined order picking using handhelds to reduce the paperwork keyed back in the office.

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Sawmilling

What is the Sawmilling solution?

The Sawmilling Solution follows the flow of the timber through the mill. It begins with log inventory, flows through the Green Mill, Kilns, Dry Mill, Treatment, and Docking through to finished goods, inventory management, order processing, order picking, load planning and despatch. You can use standard or actual costing which accumulates as the product moves through the sawmill, and value is added at each stage. Dashboards always let you know where you stand quickly and easily.

How it works

The Sawmilling solution follows the flow of the timber through the mill. It begins with log inventory, flows through the primary cutting processes in the Green Mill and ends in the production of sawn timber at the bin sorter or on the green table. The system then tracks and accumulates costs associated with the pack of timber as they pass through the subsequent processes such as treatment, kiln drying, and/or dressing and treatment. A key difference in TS1, compared to standard ERP systems, is how timber is tracked through processes which completely consume the issued pack, this history is recorded when the new pack is created providing a complete history from log to inventory packet. TS1 also enables timber available for sale to be identified and allocated to customers with relevant information including quantity, price, and timing. The system enables dispatch to plan loads, advise carriers about loads. Invoices are generated from within Ts1 and can be printed, emailed, or sent by electronic transfer systems such as TimberXchange. The system has comprehensive querying and reporting capability.

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TimberSmartOne

TimberSmart One solution, timbersmart Australia

What is the TimberSmartOne (TS1) system?

The TimberSmartOne system (TS1) is our flagship ERP solution, it has grown over many years into a comprehensive modular based product, while we have our core solution, we often find our customers are so varied in their business focus that they may use more or less of the entire system. We work with them during implementations to streamline and tweak reporting to provide exactly what they need.

How it works

The TimberSmartOne solution covers scenarios as diverse as forestry management to log purchasing, sawmilling wholesaling, manufacturing and electronic trading. As such, while the system looks similar across most of our customers, there are key differences which result in different ‘flavours’ as below, and some customers may run one or more of these in combination depending on their scope of operations. We are always ready to work with our customers to deliver the system configuration they need to be successful.

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